Help Center

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Quick answers, troubleshooting steps, and contact channels in the same navy, blue, and gold style used by your home page.

FAQ (Frequently Asked Questions)

Q: How do I reset my password?
A: Currently, password resets are handled by administrators. Please contact the MIS Office.
Q: Can I borrow multiple items?
A: Yes, as long as the items are available and you provide the room and return time for each.
Q: What if I return an item late?
A: Late returns are flagged in the system. Please return items by the specified time to avoid penalties.
Q: My department is not UCC MIS, can I still use this?
A: This system is specifically integrated for UCC MIS equipment. Contact your department for their own management tools.

Camera Permissions: If the QR scanner will not start, check your browser site settings and make sure camera access is allowed.
Network Requirements: QR scanning and real-time updates require an active internet connection and should be served over HTTPS.
Login Issues: Ensure your caps lock is off and you are using the correct Student ID format.